Scrumbles

Whether you've got a question about your order, subscription or your furry friend's food, there are two ways to get in touch.

You can contact us through the chat widget on our website at <a href="https://scrumbles.co.uk/" rel="nofollow noopener noreferrer" target="_blank">scrumbles.co.uk</a>.

You can also email us directly at <a href="mailto:hello@scrumbles.com" rel="nofollow noopener noreferrer" target="_blank">hello@scrumbles.com</a>.

If you're getting in touch about an order or subscription, please include your order number so we can help you as quickly as possible.

When is your Customer Support team available?

Our human Customer Support team is available:

We aim to respond to customers within 2 working days, during busy periods, there might be delays. 

Our AI support agent, Fin, may respond first to help you find answers quickly, even outside our usual working hours.

Prefer to speak to a real person? Simply type "speak to human" in the chat or email response, and we'll connect you with our Customer Support team.

We don't currently offer a telephone support line, but we're always happy to help via live chat or email!

Need a helping paw? Our friendly Scrumbles team is here to help!

How can I contact Scrumbles Customer Support?

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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How can I contact Scrumbles Customer Support?

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When is your Customer Support team available?

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Can I call Scrumbles?