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What are your delivery costs and estimated delivery times?

Good things are worth waiting for, but we know those hungry tums are impatient!

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Written by Natasha Crawford

Here's everything you need to know about Scrumbles delivery costs and estimated delivery times.

We aim to dispatch orders within 2 working days. Delivery times vary depending on your country and carrier.

Delivery costs by country

Country

Standard delivery

Free delivery

United Kingdom (mainland)

£4.99

Orders over £40

UK Highlands, Islands & Northern Ireland

£10.00

Orders over £80

Netherlands

€4.99

Orders over €40

Belgium

€4.99

Orders over €40

France

€5.99

Orders over €50

Germany

€4.99

Orders over €40

Luxembourg

€4.99

Orders over €40

Which delivery carriers do you use?

Our delivery partners vary by country:

Country

Delivery carrier

United Kingdom

Royal Mail or DPD

Netherlands

DHL

Belgium

FedEx

France

DPD

Germany

DPD

Luxembourg

FedEx

How long will my delivery take?

We aim to dispatch orders within 2 working days.

  • For UK mainland deliveries, orders typically arrive within 1–3 working days after processing.

  • For the Netherlands, DHL delivery typically takes around 2 working days after dispatch.

  • For Belgium, France, Germany, Luxembourg and more remote UK destinations, delivery estimates may vary. You'll see the available delivery options and estimated times at checkout.

Please remember that delivery estimates aren't guaranteed, and orders may take a little longer during busy periods, bank holidays or unexpected carrier delays.

Can I order from a different country's website?

You'll need to place your order through the Scrumbles website for your delivery country.

For example, if you're ordering to France, you'll need to use scrumbles.fr, rather than our UK website.

You can change your country using the selector in the footer of our website.

How can I track my delivery?

Once your order has been dispatched, we'll send you a confirmation email with your tracking details.

Alternatively, you can:

  1. Log in to your Scrumbles account.

  2. Open the chat on our website.

  3. Ask "Where's my order?"

Our AI support agent can check your order status and provide the latest available tracking information.

Need a helping paw?

If your order hasn't arrived as expected, email us at [email protected] or contact us through the chat on our website.

You can also find more information in our Shipping & Returns Policy.

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